Call us
ONLINE · ESTONIA & EU · EN / ET / RU

Your IT admin,fully remote.

IT support for small business: staff, Microsoft 365, email, backups and security. Most issues are solved remotely in minutes, no call-outs, no admin on the payroll. Fixed monthly price.

Microsoft 365OutlookTeamsWindowsmacOSbackupsAI
01 /15 minto remote connection
02 /49 €a month on the Start plan
03 /25 PCscomputers on Premium
04 /3languages: EN / ET / RU
01 / WHAT’S BLOCKING WORK?

What happened at the office?

USUALLY WE SOLVE IT LIKE THIS
We connect remotely: Windows, apps, access rights
Remote · 15–60 min
FREE · 15 MINUTES

A free IT audit for your company

A 15-minute call where we look at your computers, email, Microsoft 365, backups and passwords. We tell you where the risks are and what to fix first. No strings attached.

Book the audit
02 / WHAT’S INCLUDED

Everything an IT admin does, remotely

We connect via RustDesk, AnyDesk, Microsoft Quick Assist or Teams. You see every action on screen.

S-01

Staff support

  • Computer and Windows errors
  • Email, Outlook and Teams
  • Files and documents
  • New devices
  • Advice by phone
S-02

Microsoft 365

  • Users and mailboxes
  • Outlook, Teams, OneDrive, SharePoint
  • Licences
  • Security and access
S-03

Email & domains

  • Company email
  • DNS records
  • SPF, DKIM, DMARC
  • Forwarding and rules
S-04

Backups

  • OneDrive and document backup
  • Integrity checks
  • Restoring deleted files
S-05

Protection

  • Microsoft Defender
  • Malware removal
  • Two-factor authentication
  • Phishing protection
S-06

Computers, printers, network

  • New workstation and data transfer
  • Windows, drivers, updates
  • Printers, scanners, PDF
  • Wi‑Fi, VPN, network folders
03 / PLANS

A fixed price, no surprises

For sole traders, small companies and remote teams of up to 25 people. Pay for support, not for an admin’s salary.

Start

UP TO 3 COMPUTERS
49 € / mo
For sole traders and tiny teams
  • Remote support
  • Advice by phone and Telegram
  • Up to 2 hours of work a month
Subscribe

Business

UP TO 10 COMPUTERS
79 € / mo
For teams of up to 10
  • Everything in Start
  • Microsoft 365 and email
  • Staff support
  • Printers and scanners
  • Backups
  • Up to 5 hours of work a month
Subscribe

Premium

UP TO 25 COMPUTERS
149 € / mo
Ongoing IT support
  • Everything in Business
  • Priority support
  • Infrastructure monitoring
  • Monthly security check
  • Monthly report
  • Up to 10 hours of work a month
Subscribe

Work beyond the plan: €32/h, only with your OK. On-site in Tallinn when needed: €49 first hour.

Who it’s for:Accounting firmsLaw firmsReal estate agenciesOnline shopsMarketing agenciesWeb studiosConsultanciesStartups and remote teams
WHAT IT LOOKS LIKE

Typical jobs for small companies

Examples of everyday work, so it’s clear what we do and how long it takes.

01

A 6-person office moves to Microsoft 365

We migrate email and set up shared folders in SharePoint, two-factor protection and OneDrive backups.

⏱ usually 1–2 days, remote
02

A new hire starts on Monday

Account, email, Teams, laptop and printer ready by the morning of day one.

⏱ about 1–2 hours
03

Company emails land in spam

We check SPF, DKIM and DMARC and fix the DNS records. Emails reach customers again.

⏱ about 1 hour + a day for DNS
04 / AI & AUTOMATION

Let robots do the routine

We set up AI assistants and connect your services together, no developer on the payroll.

ChatGPTMicrosoft CopilotClaudePerplexityn8nPower AutomateMakeTelegram-bots
→ 01Website leads land in your CRM instantly
→ 02Emails sort themselves
→ 03Documents generated from templates
→ 04Data collected into Excel or Google Sheets
→ 05Alerts in Telegram and Teams
→ 06AI helps answer customers
Discuss automation
05 / ONE-OFF TASKS

No plan needed, fixed prices

Price covers the work. Parts and licences are extra, only with your OK.

T-01remote / on-site

Windows reinstall, files kept

Clean install, drivers and updates. Your photos and documents stay. Licence is yours.

49 €~2 h
T-02remote

Virus removal

Malware and adware cleanup, antivirus setup.

36 €~1 h
T-03on-site

Wi‑Fi router setup

Connection, password, guest network and coverage.

35 €~40 min
T-04on-site

Move to a new PC

Files, email, bookmarks and apps from your old computer.

39 €~1.5 h
T-05remote

Printer and scanner

Drivers, network printing, scan to folder or email.

29 €~30 min
T-07remote

Email and Microsoft 365

Outlook, shared calendar, mailbox migration, signature.

32 €~30 min
T-08remote / on-site

Backups

Automatic backup of photos and documents to cloud or disk.

35 €~45 min
T-09remote / on-site

Diagnosis

We find what’s wrong and quote a price. Deducted from the repair if we fix it.

22 €~30 min
T-11remote

Microsoft Office

Install and activate on your account. You pay for the licence, we don’t resell licences.

29 €~30 min
One-to-one courses, paid by the hour€32/h online · €45/h on-site in Tallinn→
06 / HOURLY HELP

When you need it once

Remote

MAIN FORMAT

We connect to your computer with a secure app. You see everything we do.

32 € / hour
Minimum 30 minutes

On-site in Tallinn

When hands are needed: new workstation, network, office move. Weekdays, by appointment.

49 € first hour
Travel included in the price · then 39 € / hour

Diagnosis

We find what’s broken and quote an exact price. Then it’s your call.

22 € / up to 30 min
Deducted from the repair if we fix it
WHY PCHELPER

Cheaper than an in-house admin, faster than a call-out

01No admin on the payroll

A fixed monthly price instead of a salary and taxes.

02Solved in minutes

Most issues fixed remotely, no waiting for a technician.

03Help for your staff

During business hours, in English, Estonian or Russian.

04Data protected

Backups, Defender, two-factor protection and access control.

05Microsoft 365, done for you

Users, email, licences, Teams and OneDrive.

06Estonia and the whole EU

We work remotely, so distance doesn’t matter.

08 / HOW WE WORK
1

Message or call

Telegram, phone or the form on this site. Describe the problem in your own words.

2

We connect

Securely via RustDesk, AnyDesk, Quick Assist or Teams. You see everything on screen.

3

We solve it

Most tasks take minutes, no call-out, no waiting.

4

A clear invoice

Monthly per plan, company invoice with VAT. One-off tasks per price list.

HONESTLY

What we don’t do

Better to say it upfront and point you to someone who does.

09 / QUESTIONS

Frequently asked

How does remote access work?

You start RustDesk, AnyDesk, Quick Assist or Teams and share a code. You see every action on screen and can end the session at any moment.

What if the plan’s hours run out?

Extra work is €32/h and only with your OK.

What if someone has to come on-site?

In Tallinn we come over: €49 first hour. Elsewhere we guide you through the hands-on part and finish remotely.

Do you work with companies outside Estonia?

Yes, across the European Union, all remotely. We invoice your company.

What language is support in?

English, Estonian and Russian, whatever suits your staff.

Do you keep our files?

No. Your data stays in your Microsoft 365, on your computers or in your cloud. We set up backups and test restores.

PRIVATE LESSONS

One-to-one courses, paid by the hour

Windows and macOS, Microsoft 365, files and backups, photo and video (CapCut, Final Cut, Premiere), AI tools. At your pace, in English, Estonian or Russian.

€32/honline
€45/hon-site in Tallinn
Packages and programme →
> CONTACT_

Tell us about your company and we’ll match a plan in 15 minutes

Send a request or pick a convenient time in the calendar right away. We reply within 15 minutes during working hours.

Maksim · Tallinn · remote across Estonia & EU · EN / ET / RU
QR vCard, Maksims Kozlovs, PCHELPER
> SCAN_ME█

Point your camera and the technician’s contact saves to your phone.

YOUR REQUEST GOES STRAIGHT TO TELEGRAM

By sending this form you agree that PCHELPER may use these details to reply to your request.

Free times, next 10 days (Tallinn)

Pick a free slot and the technician will confirm by phone. Weekdays 18–22, weekends 9–20.

Loading free times…

We use your name and phone only to answer this request. We do not share them with third parties or use them for advertising, and we delete them on request.